Remote Access

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4 comments

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    Scott

    I cannot access this page it comes up with an error

     

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    Steven Goossen

    I can not turn on Remote Access BECause an error message comes up. oh, problems.

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    Hunter

    @StevenGoossen

    It looks like your network may not be set up to allow Remote Access.

    Could you please check out this article: https://help.getmonument.com/hc/en-us/articles/115001546154 

    If you still need help, please reach out to support@getmonument.com and we'll be happy to help.

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    Frederic Landes

    The screen on my iPhone App is different than the screen shown on this page? I guess there has been some updates since you did it, though it would be nice to update these instructions as well.

    In DEVICE SETTINGS, I have Factory Reset - HDMI resolution and Restart Device which do not appear on your page above?

    But I don't have Auto-Update Firmware?

    Thank you to clarify, if possible.

    Regards

    Frederic

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