Can I access Monument when I am away?

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    Jim Gallman

    How????

     

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    Ralph McDaniel

    Doesn’t the app need to know the internet address of my location to use it away from home?

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    King Pi

    @Ralph
    Both the app and monument have your account information so they can connect automatically via internet.

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    Eric

    Hi all,

    (Thanks for the clarifying answer King Pi; much appreciated )

    Just wanted to add a high level information:

    When Monument apps can not connect to Monument on a local network, they query the IP address of the Monument and then connects over a secure connection. This system works similar to a DNS service to resolve the IP address.

    Please feel free to reach out if you have any other questions.

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