Common Problems

Monument uses its own facial recognition to automatically analyze your photos for people and group photos of the same person together.

Suggested Section: People (Facial Recognition)

However, not all of your photos may have people recognized due to the following reasons:

• Monument is still analyzing your uploaded content and the following message will appear at the top of Browse > People
  
  
  
  
• There are not at least 5 photos of the same person for a suggested group to be created in Browse > People > Add New Person
  
  
• Monument could not recognize a person due to a blurry photo, poor angle, glasses, etc.