If an SD card isn't recognized after it is inserted into the card reader in front of Monument, please check the following issues below.
Suggested Article: Uploading From SD Cards
SD Card Not Recognized
The SD card cannot be read because it might be broken, corrupted, or not fully inserted into the card reader.
Note: SD cards that inserted with no new content will not do anything
- Try using another SD card adapter
- Fully insert the card into the card reader
- Connect the card to a computer to make sure it's working
Enable exFAT Support
This error only applies to Monuments that were received through Kickstarter or Indiegogo. Those Monuments did not have exFAT support and it needs to be purchased in order to use hard drives that have exFAT format.
- Purchase exFAT support
- Or format the SD card to another format