When inserting a SD Card into Monument, you may see one of the following error messages. If you're unable to find a solution to your issue, please contact us at firstname.lastname@example.org.
SD Card Not Recognized
The most common reason an SD card is not recognized is due to mechanical issues.
- Make sure the SD card is pushed in all the way into Monument
- Insert the SD card into a computer to make sure it works
- Try another SD card adapter
Enable exFAT Support
This error only applies to Monuments that were received through Kickstarter or Indiegogo. Those Monuments did not have exFAT support and it needs to be purchased in order to use SD cards that have exFAT format.