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Monument Customer Support
Troubleshooting
Troubleshooting
Connection Issues
Xfinity IP reputation attack messages
Changing Router or Network Password
Connection Status - Disconnected
Hard Drives and SD Cards
Backup Drive Not Syncing
Free Space - Primary vs Backup Drives
Hard Drive Errors
Hard Drive Health Check
Inactive Drive
SD Card Errors
People (Facial Recognition)
Incorrect Person Tagged
People Not Recognized
Uploading
Duplicate Photos
LED Blinking White
Photos Not Uploading
Upload Errors
Setup
Bluetooth - Cannot Find Monument
Email Verification - Error CAPI.1.1
Error SE03 - Blocked Network
Update Firmware
Monument Is Updating - In-App Message
Update Firmware - SD Card
Update Firmware - USB Flash Drive
LED Indicator
LED Indicator Guide
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