iPhone not auto-uploading

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Ronald Schildt

June 22, 2019 12:11

Auto-upload does not seem to be working on my wife's iPhone.  I have to have her open the app to get photos to upload to Monument.

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  Hunter July 10, 2019 18:44

  @RonaldSchilt

  On iOS:

  1. If the app is killed/permanently closed, then photos will not automatically upload
  2. If the app is running in background and Bluetooth is on (not paired with Monument), then the app will be triggered to upload in background when you are within Bluetooth range of Monument
  3. If the app is open, then photos will start to upload automatically

  On Android:

  1. If the app is open, running in background, or killed/permanently closed, it will upload automatically to Monument

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