iOS App crashing after last app update

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3 comments

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    Tim Barrable

    I have similar issue. Since latest iOS update my Monument app will no longer connect to the Monument despite being on the same wi-fi network. All Firmware is current. Trying to reinstall the Monument app results in a 'Firmware may not be current' message and inability to set up app to conect to the Monument.

    App Version 2.16.4

    Monument Version 2.4.0

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    Antonio Godoy

    Same problem here, I just got the Monument with the new software, and the app Kees crashing every time I’m even looking at the photos

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    Eric

    Hi all,

    Numerous bugs were discovered with iOS 13's initial release and we released a few updates to address this issue. Today, we released an update that will solve the crashing.

    Please make sure:

    - Your app version is 2.16.6 or above,

    - Your Monument version is 2.4.0 or above.

    Please let me know if you still see the crashes with the new release. I'd be happy to help.

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