No Buetooth Connection

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    Eric

    Hi -

    If you're searching using the Bluetooth device menu on your phone, it's normal that you can not see Monument as a device there. Monument uses Bluetooth Low Energy (BLE) which can not be scanned using the system menu on your phone. You will need to use a BLE scanner application to see that.

    During the setup process, Monument app scans the Monument device over Bluetooth-BLE and exchanges information to configure the connection settings. You are not required to do any manual pairing using your phone's system menu. You can just follow the on-screen instructions on your app.

    Please let us know if you have any other questions.

     

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