Desktop PC App runs very slow and crashes

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Michael Chase

April 08, 2020 05:30

Whether I am searching for photos, changing the date, or adding tags, or updating the people, the app runs dreadfully slow and sporadically crashes.  

Very unusable and frustrating.

I use it on my PC and my wife tries to use it on her PC and we experience the same problem with both.

(Honestly I experience the same problem on my iPad pro and my iPhoneX as well)

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  mgoltra June 08, 2020 00:39

  Greetings! Any chance your issue has been resolved? I am on Windows 10 and having the same issue on the desktop app and ipad app as well. Thank you!

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  Michael Chase June 08, 2020 08:44

  No update. I sent videos to Monument to see the issues I had.

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  James J Roper December 05, 2020 14:09

  My Monument has always been this way, and it continues without ever speeding up. When I try to upload pictures, it slows down so much that it looks like it's crashed and frozen. I find that when I finally get tired of waiting and close it, it was actually doing something very slowly in the background. Even leaving it all night does not get the job done. Now, simply opening it and trying to look at pictures on my desktop is so slow that it's useless. As far as I can tell, Monument is next to useless.

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