06/25/2020 - iOS 2.17.16

Eric

June 26, 2020 17:08

Hello everyone,

We're pushing version 2.17.16 to App Store that includes various bug fixes and UI improvements:

- Fixed an issue causing the app crash when displaying photos in "Grid View".

- Fixed an issue jumping to a wrong scroll position after changing the phone orientation.

- Performance updates on video playback

- Added support to search for locations that have non-ASCII characters.

As always, please feel free to reach out to us if you have any questions.

Thank you for your continued support.

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5 comments

Shiang July 18, 2020 23:49

I updated to the latest firmware version and it looks like my monument is stuck booting (solid yellow led). Any help would be appreciated

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Eric July 19, 2020 15:02

Hi Shiang,

Do you remember from which firmware version you updated your Monument? Can you please try updating your firmware using a spare SD Card?

Please let us know if you need any assistance. We're happy to help.

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Shiang July 19, 2020 15:54

That's what I did. Should I try it again? Should I try with USB? I created that sd card on my MacBook.

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Eric July 20, 2020 21:07

Hi Shiang,

Can you please try connecting your Monument to the router using an Ethernet cable?

Then, unplug the power cable and after waiting for ~5-10 seconds, please plug it back again. (Do not plug in SD Card at this time)

Please let me know if this does not solve the issue.

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Shiang April 05, 2021 05:06

So I want to give a update. I got the device back up and running. My problem was my tv wasn't rendering monument device correctly and the monument device showing amber status light. I connected to a different monitor and finally got everything together. However, the status light still shows an amber light. I'm not sure if that is correct.

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