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Hunter

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Activity overview

Latest activity by Hunter
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    Hunter commented,

    @AlisonChristie-Upton That's correct, the folder will remain on the hard drive after the content is imported. New content can be added to this folder and then rescanned in the app. Monument referen...

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    Hunter created an article,

    Free Space - Primary vs Backup Drives

      Storage Space Remaining In Settings > Hard Drives, the Primary and Backup drives will show you how much free space is remaining. Sometimes, the numbers may not match due to the following reaso...

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    Hunter created an article,

    Backup Drive Not Syncing

      Common Problems The backup drive will not sync under the following conditions: There are photos or videos being uploaded or processing Blinking white LED There are photos or videos being impo...

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    Hunter commented,

    @RaimondoBolletta I am reaching out to you to take a look at this issue closer. Content analysis should have already finished by now. Happy new year to you as well!

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    Hunter commented,

    @RaimondoBolletta That is a great question! Unfortunately, there currently is no way to reduce the cache size. This is something we will look to optimize in the future.

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    Hunter commented,

    @Truexr Thanks for pointing that out! We've fixed the images and they should display now. Yup! We are working on another article on how to do that. I will update this comment once it has been creat...

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    Hunter created an article,

    Disconnecting Hard Drives

      Forget vs Eject There are two options for disconnecting a hard drive from Monument. Eject a hard drive will safely remove the hard drive so that it can be connected again. Forget will remove the ...

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    Hunter created an article,

    Connecting Hard Drives

      Connect Multiple Hard Drives Monument has 2 USB ports for external hard drives. The first hard drive connected becomes the primary drive for uploading photos and videos and the second hard drive ...

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    Hunter commented,

    @YigitGuler That's a great question! Monument automatically backs up from iOS and Android devices (not computers). Import From Hard Drive If you have content already on the hard drive that is conn...

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    Hunter commented,

    @StevenGoossen It looks like your network may not be set up to allow Remote Access. Could you please check out this article: https://help.getmonument.com/hc/en-us/articles/115001546154  If you stil...