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Hunter

  • Total activity 534
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Activity overview

Latest activity by Hunter
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    Hunter commented,

    @MorganMarusteri Great question! We are almost ready to release the firmware update that will support live photos. Currently, only the photo portions of "live photos" are backed up, but o...

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    Hunter commented,

    @DanielRoozing Monument currently does not support RAID devices. You will need to use a regular USB external hard drive. If you have any other questions, please do not hesitate to contact us here o...

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    Hunter commented,

    @Anton Monument uploaded HEIC files from mobile phones and the desktop app, but there were a few issues with certain SD cards and the import folder from hard drive.

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    Hunter commented,

    @DavidSloane The latest available desktop app is version 0.15.2 (www.getmonument.com/apps). However, if you've run into an issue please let us know at support@getmonument.com and we will send you a...

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    Hunter created a post,

    11/01/2018 - Firmware 1.5.17

    Hi All! This latest firmware update sees key improvements! As always, if you need help, please contact us at support@getmonument.com. Fix: an issue where the device would not boot properly after a...

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    Hunter commented,

    @MichaelStacey There are two instances when you will not see the people field on a photo: Monument was unable to recognize a person in the photo There aren't enough photos of that person (minimum ...

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    Hunter created a post,

    10/31/2018 - Beta Android 3.0.0rc30

    Hi Everyone! The latest Android update sees general bug fixes! As always, if you need help, please contact us at support@getmonument.com. Fix: app crashing Bug fixes and general improvements

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    Hunter created an article,

    Disconnected - Connection Status

      Device not connected When a device is disconnected from Monument, there is a red indicator next to Settings and the Connection Status is Disconnected. The device cannot back up to Monument or per...

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    Hunter created an article,

    Change Profile Photo

    Monument will automatically select a profile photo for each person, but it can be manually changed by going to Browse > People. Note: Currently only available on iOS (coming to Android later) Su...

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    Hunter commented,

    @MichaelStacey Thanks for the feedback. Could you please tell us where you see this message? (Screenshots would help)