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Eric

  • Total activity 204
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Activity overview

Latest activity by Eric
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    Eric commented,

    Hi Niraj, You can access all of your photos and videos using the Monument apps across your devices. Apart from this, you can connect the drive to your computer and you will find all of your content...

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    Eric created a post,

    06/25/2020 - iOS 2.17.16

    Hello everyone, We're pushing version 2.17.16 to App Store that includes various bug fixes and UI improvements:   - Fixed an issue causing the app crash when displaying photos in "Grid View".   - F...

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    Eric created a post,

    06/25/2020 - Desktop 0.27.1

    Hello everyone, We're releasing a major update for the Desktop app. Version 0.27.1 comes with a lot of changes and noticeable performance improvements.   - Add, remove, and edit tags, people, and l...

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    Eric created a post,

    06/25/2020 - Firmware 2.5.11

    Hello everyone, A new firmware version 2.5.11 is released to address some bugs and performance updates.   - Fixed an issue prevents duplicate detection on some videos   - Performance updates when p...

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    Eric created a post,

    06/25/2020 - Android 3.11.6

    Hello everyone, We're releasing Android version 3.11.6 which includes the following changes:   - Added support for using location names that have non-ASCII characters.   - Added support for manual ...

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    Eric created a post,

    05/04/2020 - iOS 2.17.12

    Hello everyone, We're launching iOS version 2.17.12 that includes various fixes and improvements.   - Fixed an issue causing to display wrong face thumbnails when browsing Time Machine. - Fixed an ...

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    Eric created a post,

    05/04/2020 - Android 3.11.3

    Hello everyone, We're launching Android version 3.11.3 that includes UI and performance improvements when searching photos and opening Time Machine. Also, we added app reminders to display photos f...

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    Eric commented,

    Hi Gary, Please follow the steps on this guide to perform a health check on this drive. If the errors are fixed, please safely eject your drive from your computer and connect to Monument again. Ple...

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    Eric commented,

    Hi David, I can confirm - if Monument app, either the app on your phone or on your computer, can not connect to Monument device, you will see drive status as: "Unknown Status". Can you please let u...

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    Eric commented,

    Hi David, Can you please let us know which link you followed? I'm happy to check this. Regarding upload problem - it looks like there's an error with the drive(s) you're using (see the red icon nex...