Hard drive health check

It's a good idea to periodically check the health of a hard drive to make sure that there are no errors which can prevent it from running normally. This guide will help you through the steps both for Mac and Windows.

⚠️ If the drive is formatted HFS (Mac format), the health check needs to be completed on a Mac computer.
If the drive is formatted NTFS (Windows format), the health check needs to be completed on a Windows computer.

Health check using a Windows computer

1: Eject the drive from Monument by selecting Settings > Hard Drives > [select the drive] > Eject and then plug it to your computer.
2: Plug in the drive to your computer. Click on Windows icon and search for the keyword Partition and select Create and format hard disk partitions.
3: You will see the list of all connected hard drives to the computer. Find the drive you plugged in and right click to select Properties.
4: Click on Tools > Check
5: Clcik on Scan Drive to run the diagnostics tool to fix and clean any hard drive errors.
6: Once the process is completed, safely remove the drive from Windows first and then unplug it from your computer.

Health check using a Mac computer

1: Eject the drive from Monument by selecting Settings > Hard Drives > [select the drive] > Eject and then plug it to your computer.
2: Plug in the drive to your computer. Click on the Spotlight icon and search for Disk Utility.
3: Find your Primary Drive (the one that connects to Monument) under the group labeled External, and then click on First Aid.
4: Select Run to start the health check.
5: Depending on volume capacity, this process may take a while. Once it's complete, you will see the confirmation.
6: Eject the drive from MacOS first and then unplug it from your computer.